What should ProofGuard guarantee?

Options to consider · for your call

The copywriting arena's first draft invented a “60-day guarantee” — nothing is confirmed, so the sales page currently makes no guarantee claim. Below are the realistic options, lowest-risk first. Recommendation: a functional performance guarantee + a 30-day money-back trial — strong reassurance, fully honest, no outcome promises.
The options
1 · Functional performance guaranteeRecommended · low risk

“If any element of the Evidence Loop fails to perform as described, return it for a full refund.”

For: Guarantees the product works (the buffer locks, contacts are alerted, GPS streams) — not an outcome. Honest, on-brand for a device about accountability, easy to stand behind.

Watch: Requires the device to reliably do what's claimed at PoC/MVP — only promise once the basics are tested.

2 · 30-day money-back trialRecommended · low–med risk

“Try ProofGuard for 30 days. Not for you? Return it for a full refund.”

For: Removes purchase risk, standard for new consumer hardware, only modestly beyond the legal baseline (below). Easy to communicate.

Watch: Return logistics + condition terms on a physical device. Pick a window you can actually honour.

3 · 12-month hardware warrantyLow risk · pairs well

“12-month warranty against manufacturing defects.”

For: Expected for electronics, cheap to offer, reassuring. Pairs with either option above.

Watch: Define defect vs misuse; needs a repair/replace process.

4 · Outcome / “it'll hold up as evidence” guarantee⚠ Avoid

e.g. “guaranteed to get you believed / hold up in court”

For: Tempting — it's the emotional core of the pitch.

Watch: Do NOT promise outcomes you can't control (whether someone is believed, whether a file is admissible). Legal liability + impossible to honour. The copy should say the record exists and is yours to provide — never that it guarantees a result.

Legal baseline (UK) — you already owe this

Online sales already carry a 14-day right to cancel (Consumer Contracts Regulations), and goods must be as described / fit for purpose / of satisfactory quality (Consumer Rights Act 2015). Any guarantee you advertise sits on top of these — so a 30-day money-back is only ~16 days beyond what's already required. Not legal advice; confirm wording before publishing.