24/7 Monitoring Partners

Phase 3 revenue layer · Out of scope for POC / MVP

The single biggest gap in the UK market is that invisaWear's professional 24/7 monitoring doesn't work in Britain — here it drops to merely texting your own contacts. A genuinely UK-monitored safety pendant has no direct rival. The play is to partner with an accredited Alarm Receiving Centre (ARC), not build a control room. Monitoring wholesales from ~£3/user/mo, so a premium "Guardian" tier at £9.99–14.99/mo runs ~70–80% margin — a second recurring revenue stream on top of the device and app.

The economics

~£3 Wholesale monitoring
cost per user / month

70–80% Margin on a £9.99–14.99
"Guardian" monitored tier

BS 8484 + certified ARC = genuine
police-priority (URN) response

Ranked partner shortlist

Tier 1 — Most suitable for low volume / early stage

1. Appello Careline ★★★★★ appello.co.uk

Telecare ARC · TSA accredited · proven white-label / out-of-hours model

UK's largest careline provider — 400k users across 4 regional monitoring centres, with an established white-label model (runs out-of-hours monitoring for other providers on its CareNet EVO platform). Strongest overlap with the fall-detection / elderly use case Aaron raised. Action: request consultation on minimum volumes & API integration.

2. Safepoint ★★★★ safepointapp.com

Lone-worker app · BS 8484:2022 · ARC via ADT partnership

Built for smaller organisations — supports in-house monitoring with optional professional ARC backup, so you can start light and scale into full ARC as volumes grow. Lowest entry barrier of the shortlist. Action: inquire about white-label terms for <100 initial users.

3. StaySafe (EcoOnline) ★★★★ ecoonline.com/staysafe

App-first · BS 8484 · flexible self-monitor or outsourced ARC

~70% of its customers self-monitor — a genuinely flexible hybrid model that fits a BLE+app architecture. One check: confirm UK data residency (Norwegian parent company). Action: discuss API integration for the BLE device flow.

Tier 2 — Suitable, likely volume minimums

4. Crime Prevention Services ★★★★ crimepreventionservices.co.uk

NSI Gold ARC · BS 5979 / BS 8418 · wholesale model established

Explicitly provides monitoring for third-party installers (UK, Ireland, Europe) with URN-backed police response — a true wholesale ARC if you want traditional security credibility. Action: RFI on third-party monitoring terms & API capability.

5. Peoplesafe ★★★★ peoplesafe.co.uk

Largest UK lone-worker provider · Cat 1 EN 50518 ARC · BS 8484:2022 · proven API

The market leader (absorbed Skyguard, Guardian24, Alertcom, OK Alone) with the strongest proven API integration — Openreach connects workforce apps directly to Peoplesafe actions. Best for scale, but expect higher volume minimums. Action: position as a growth partner; ask about startup programs.

Tier 3 — Consider later / backup

6. Corps Monitoring ★★★ corpsmonitoring.co.uk

NSI Gold · BS 5979 · BS 8484 — partnership model unclear

Strong accreditations (Level 1 priority police response) but little public detail on white-label terms. Secondary option pending direct inquiry.

7. SoloProtect ★★★ soloprotect.com

NSI Gold · BS 8484:2022 · own Sheffield ARC — device-first

Excellent monitoring (operators answer in ~3s) but device-first with limited API/white-label options — more likely a competitor than a partner. Monitor, don't prioritise.

8. Clearway Security ★★★ clearway.co.uk

NSI Gold ARC — traditional security focus

Established NSI Gold ARC, but oriented to security alarms / CCTV rather than personal-safety wearables. Backup option only.

Also noted: Tunstall Healthcare (★★) — telecare equipment leader (Lifeline), but supplier/hardware-led rather than a white-label monitoring partner.

At a glance

Partner	Type	Key accreditation	White-label / API	Best fit	Tier
Appello Careline	Telecare ARC	TSA	✓ proven white-label	Fall / elderly overlap	1
Safepoint	Lone-worker app + ADT ARC	BS 8484:2022	✓ in-house + ARC	Lowest entry barrier	1
StaySafe	App-first + flexible ARC	BS 8484	✓ hybrid	BLE + app flow	1
Crime Prevention Services	NSI Gold ARC	BS 5979 / 8418	✓ wholesale	Security credibility	2
Peoplesafe	Lone-worker (market leader)	EN 50518 Cat 1 · BS 8484	✓ strong API	Scaling later	2
Corps Monitoring	ARC	NSI Gold · BS 5979 · 8484	? unclear	Backup	3
SoloProtect	Device-first + own ARC	NSI Gold · BS 8484	✗ limited	Likely competitor	3
Clearway Security	NSI Gold ARC	NSI Gold	? unclear	Backup	3

The standards that matter

—BS 8484 — the UK standard for lone-worker / personal-safety services. An accredited ARC unlocks genuine police-priority response via a URN.
—BS 5979 / BS EN 50518 — the ARC building & operations standard (Cat 1/Cat II).
—NSI / SSAIB — the two UK certification bodies. "NSI Gold" is the premium mark.
—TSA (TEC Services Association) — the telecare/elderly-care accreditation body.

Recommended next steps (Aaron to follow up)

✦Priority outreach to Appello and Safepoint — both startup-friendly with established white-label models.
✦Warm lead worth chasing: Paul's prior relationship with Active Security (24/7 monitored home security).
✦Key questions: minimum user commitment, setup/integration fee, API docs, response SLA, contract length, ProofGuard-branded white-label option.
✦Expect: £2–8/user/mo wholesale, £2k–10k setup, 50–100 user minimum, 12-month term.

Partner, Don't Build — UK ARC & Telecare Shortlist

The standards that matter

Recommended next steps (Aaron to follow up)